Shipping policy
Here's a shipping policy tailored for PrimeNest:
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times Shipping rates are calculated at checkout based on your location and order weight. Estimated delivery times vary by destination:
- Domestic (Papua New Guinea): 3–7 business days
- International: 7–21 business days, depending on the destination country
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at [your contact email] and we'll do our best to resolve the issue promptly.
Contact Us For any shipping-related questions, reach out to us at manasehhans14@gmail.com or visit our Contact page.